Details about position
Key Performance Areas (KPAs)
- Conduct and coordinate workshops with business to gather detailed user requirements
following a standard development in SDLC within AGILE methodology - Translate client / user requirements into highly specified project briefs, user stories
- Identify options for potential solutions and assess them for both technical and business
suitability - Draw up proposals for modified or replacement systems and present to relevant parties
- Work closely together with programmers and a variety of end-users to ensure technical
compatibility and user satisfaction - Oversee the implementation of the new system(s) / enhancements
- Continuously ensure that tasks and projects are completed within deadlines and that any
rework is limited
Improve business efficiency
- Monitor and improve the efficiency of business processes, as well as collect and interpret
data about existing processes - Continuously keep up to date with technical as well as industry sector developments and
investigate alternative business solutions - Reduce manual tasks and direct costs as well as provide efficiencies through use of
technology - Interpret business processes into user interaction flows and screen layouts
Testing
- Draw-up testing schedules for the completed system(s) / enhancements\
Training
- Provide training to users on the new system(s) / enhancements
Budget
- Ensure that budgets are adhered to and deadlines are met accordingly to minimize cost
Reporting
- Responsible for the compilation and distribution of status reports to relevant stakeholders
Requirements
Qualifications & Accreditations
- BSc / B-Com / IT Degree or equivalent 3 year tertiary qualification
Experience & Skills - At least 3 – 5 years’ experience in business analysis, debtors system and processes experience
- Working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals
- 3 Years’ experience within a retail or financial services environment
- Background in Microsoft, SQL Server, Excel, Word, Outlook, JIRA, Atlassian, Team
- Foundation Server and HTML
- Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project
- Experience in the development and implementation of standards, procedures and guidelines to support operational processes
- Any unsecured lending experience will be an added advantage
- Familiar with AGILE practices and methodology
Attributes & Behaviors
- Excellent project management skills with effective results focus within an information
systems environment - Mature professional with strong analytical and problem solving skills
- Self-motivated innovator with great attention to detail
- Ability to create logical solutions to complex problems
- Flexible with a strong delivery focus
- Independent and proactive
- Must have good verbal, written and presentation communication skills
Overview
Position: Open
Location: Cape Town
Job Title: Business Analyst
Salary: To be discussed