Details about position

Key Performance Areas (KPAs)

  • Conduct and coordinate workshops with business to gather detailed user requirements
    following a standard development in SDLC within AGILE methodology
  • Translate client / user requirements into highly specified project briefs, user stories
  • Identify options for potential solutions and assess them for both technical and business
  • Draw up proposals for modified or replacement systems and present to relevant parties
  • Work closely together with programmers and a variety of end-users to ensure technical
    compatibility and user satisfaction
  • Oversee the implementation of the new system(s) / enhancements
  • Continuously ensure that tasks and projects are completed within deadlines and that any
    rework is limited

Improve business efficiency

  • Monitor and improve the efficiency of business processes, as well as collect and interpret
    data about existing processes
  • Continuously keep up to date with technical as well as industry sector developments and
    investigate alternative business solutions
  • Reduce manual tasks and direct costs as well as provide efficiencies through use of
  • Interpret business processes into user interaction flows and screen layouts


  • Draw-up testing schedules for the completed system(s) / enhancements\


  • Provide training to users on the new system(s) / enhancements


  •  Ensure that budgets are adhered to and deadlines are met accordingly to minimize cost


  • Responsible for the compilation and distribution of status reports to relevant stakeholders

Qualifications & Accreditations

  • BSc / B-Com / IT Degree or equivalent 3 year tertiary qualification
    Experience & Skills
  • At least 3 – 5 years’ experience in business analysis, debtors system and processes experience
  • Working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals
  • 3 Years’ experience within a retail or financial services environment
  • Background in Microsoft, SQL Server, Excel, Word, Outlook, JIRA, Atlassian, Team
  • Foundation Server and HTML
  • Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project
  • Experience in the development and implementation of standards, procedures and guidelines to support operational processes
  • Any unsecured lending experience will be an added advantage
  • Familiar with AGILE practices and methodology

Attributes & Behaviors

  • Excellent project management skills with effective results focus within an information
    systems environment
  • Mature professional with strong analytical and problem solving skills
  • Self-motivated innovator with great attention to detail
  • Ability to create logical solutions to complex problems
  • Flexible with a strong delivery focus
  • Independent and proactive
  • Must have good verbal, written and presentation communication skills


Position: Open
Location: Cape Town
Job Title: Business Analyst
Salary: To be discussed