Consumer Insight Analyst

Reference Number

HC830

Description

Key Performance Areas (KPAs)Strategic analysis & reporting

• Setup and generate weekly, monthly and quarterly reports for ops areas
• Setup measures and track strategic initiatives
• Run ad-hoc in-depth analysis across different data sources
• Track and review performance of all areas to ensure targets are met
• Understand the business process to create a new analysis that will highlight areas for improvement
• Develop analytics to review resource planning and discover opportunities to increase efficiency
• Develop analytical models to drive sales opportunities within the customer base and contact strategies

 Project management & supporting operational areas

• Take the lead on assigned or self-initiated projects for the ops area from inception to execution
• Serve as a soundboard for Operations Managers relating to challenges and solutions for their specific areas

Requirements

Qualifications & Accreditations

• Mathematics or Statistics related degree

 Experience & Skills

• Minimum of 5 years’ experience in analysing data
• MS Excel proficiency on an advanced level
• SQL query writing skills will be an added advantage
• Experience in statistical packages will be an added advantage (e.g. SPSS/ SAS/ R)
• Experience in big data reporting packages will be an added advantage (e.g. PowerBL/ QlikView/ Tableau)

 Attributes & Behaviours

• Analytical self-starter with decisive judgment and a strong commercial acumen
• Exceptional problem-solving ability with solid organisational skills
• Strong communication skills both verbal and written
• High attention to detail with proven ability to handle multiple competing priorities
• Ability to adapt in a flexible and fast-paced environment
• Independent with a proactive entrepreneurial approach
• An inquisitive mind and enjoys working on data-driven solutions
• Must be resilient, open to feedback and assertive

Position: Open
Location: Cape Town
Job Title: Consumer Insight Analyst
Salary: To be discussed