Details about position
Reference Number
HC830
Description
Key Performance Areas (KPAs)Strategic analysis & reporting
- Setup and generate weekly, monthly and quarterly reports for ops areas
- Setup measures and track strategic initiatives
- Run ad-hoc in-depth analysis across different data sources
- Track and review performance of all areas to ensure targets are met
- Understand the business process to create a new analysis that will highlight areas for improvement
- Develop analytics to review resource planning and discover opportunities to increase efficiency
- Develop analytical models to drive sales opportunities within the customer base and contact strategies
Project management & supporting operational areas
- Take the lead on assigned or self-initiated projects for the ops area from inception to execution
- Serve as a soundboard for Operations Managers relating to challenges and solutions for their specific areas
Requirements
Qualifications & Accreditations
- Mathematics or Statistics related degree
Experience & Skills
- Minimum of 5 years’ experience in analysing data
- MS Excel proficiency on an advanced level
- SQL query writing skills will be an added advantage
- Experience in statistical packages will be an added advantage (e.g. SPSS/ SAS/ R)
- Experience in big data reporting packages will be an added advantage (e.g. PowerBL/ QlikView/ Tableau)
Attributes & Behaviours
- Analytical self-starter with decisive judgment and a strong commercial acumen
- Exceptional problem-solving ability with solid organisational skills
- Strong communication skills both verbal and written
- High attention to detail with proven ability to handle multiple competing priorities
- Ability to adapt in a flexible and fast-paced environment
- Independent with a proactive entrepreneurial approach
- An inquisitive mind and enjoys working on data-driven solutions
- Must be resilient, open to feedback and assertive
Overview
Position: Open
Location: Cape Town
Job Title: Consumer Insight Analyst
Salary: To be discussed