Details about position

Overall purpose of the job

The Senior Technical Infrastructure Specialist works with both internal stakeholders and external service providers to scope Technical solutions. Liaise with Service Providers regarding work allocation, server configuration and Infrastructure consolidation and optimisation. The role incumbent leads research and development in the area of responsibility and implements established best practice from a hardware, software and application perspective. The incumbent is responsible to coordinate client management and to formulate complex technical solutions, advises on appropriate developments in technical support products and evaluates products and upgrades for appropriateness. The incumbent oversees and works with Service Providers on system upgrade strategies, leads the architecture, design, implementation, and maintenance of complex solutions. The incumbent will coordinate activities with other technical personnel as appropriate and develop and analyse highly complex system standards, thresholds, and recommendations to maximise system performance. The Senior Technical Infrastructure Specialist works with Service Provers to maintain the system guide to prevent problems from reoccurring. The Senior Technical Infrastructure Specialist must have Dev Ops experience in order to lead and implement Dev Ops initiatives and platform tooling.

Capabilities required for the job
Education (formal qualification required)

  • National certificate
  • Bachelor degree / Tertiary qualification in IT / Information Systems / or similar or IT certification


  • 7 years Server Administrator (Windows / Linux) experience
  • 7 years Network experience
  • 7 years Application Servers (JBoss / JVM)experience
  • 5 years MS Exchange experience
  • 5 years MS Active Directory experience
  • 5 years experience using SQL and other related Databases
  • 5 years experience in Cloud Technologies
  • 3 years experience Storage (SAN)
  • 7 years MS SCCM experience
  • 5 years MS SCOM experience
  • 5 years VMWare / HyperV experience
  • 3 years experience in Any of: YAML / Powershell / Bash Scripting / JSON

Competencies (skills and behavioural attributes)

  • Analysis
  • Communication
  • Troubleshootin
  • Prioritising


  • Attention to detail
  • Customer Focused
  • Commitment
  • Deadline driven


Position: Open
Location: Cape Town
Job Title: Technical Infrastructure Specialist
Salary: To be discussed