Summit Africa RecruitmentSummit Africa Recruitment
Job title: Ecommerce Manager
Employment type:Full Time
Experience:5 to 10 years
Job published:18 November 2020
Job reference no:3364595800

Job Description

The Role

  • Reporting to the MD and running the Ecommerce department to deliver excellence within agreed budgets
  • Optimizing of products and customer user journey to deliver sales targets
  • Excellent understanding of Shopify and maximising use of the platform
  • Full responsibility for the trading of the website and trouble-shooting
  • Own and deliver Omnichannel strategy to drive relationships with global customer base
  • Working closely with cross-department teams to meet commercial objectives
  • Expert in bespoke inhouse system to deliver Ecommerce goals
  • Development of the campaign calendar for onsite, Email, Social and Affiliates
  • Management of Digital Marketing Agency, PPC, SEO, Paid Search and Social
  • Manage and motivate Ecommerce team members and Interns to deliver to agreed goals
  • Responsible for the monthly ECommerce report and P&L
  • Track and analyse customer behaviour and optimize
  • Manage home page, landing pages and content in collaboration with digital
  • Optimise existing and new products during campaigns and new launches
  • Work with PR, Retail, Digital Marketing and Wholesale to deliver localised and international user experience to develop brand profile



About You


  • At least 5 years experience as Ecommerce Manager within a luxury or premium fashion brand
  • Expert user in Shopify with at least 4 years experience in using the platform
  • Educated to at least Bachelor degree in relevant subject for Ecommerce and Digital Marketing
  • Proven track record in managing multiple digital touch points including Social Media and delivering growth on a global scale
  • Resourceful, confident individual, who can make a business case and challenge the status quo to improve brand visibility globally
  • Works autonomously and with determination to take a project from start to completion
  • Expert in using analytical tools and using insight to delivery KPIs
  • Strategic thinker with an operational approach, prioritising multiple projects in a busy environment
  • Excellent communication and leadership skills
  • Experience and enjoys coaching and managing a small team
  • Commercial approach, managing budgets and working in cost-effective ways
  • Innovative and creative, with a strong understanding of the luxury landscape
  • A creative thinker with strong technical know-how, and knowledge of digital marketing channels and social media platforms


What we offer

  • Independent working with career development in a varied role
  • Some flexible working
  • Half day holiday gift for your birthday
  • Jewellery Allowance
  • Beautiful offices next to the river and gardens
  • Office situated next to Imperial Wharf station